S Lawrence & Co monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.
“S Lawrence & Co delivered everything they promised. Our customer satisfaction levels are at an all-time high!”
Once we have executive buy-in, we oversee the implementation process from start to finish.
S Lawrence & Co uses surveys, interviews, and observation to conduct a comprehensive service audit.
We identify technology, training, and processes to take your service team to the next level.